Privacy Policy | RelocateEU

RelocateEU is committed to safeguarding your personal data and complying with the data privacy regulations of the legal jurisdictions that we operate in.

This Privacy Statement explains how RelocateEU and its subsidiaries and affiliates collect, use, store, and disclose Personal Data from individuals who interact with us ("you"). These interactions include when you use our websites; when you request us to provide a proposal or to connect with you; when you contact us; when you register or attend any RelocateEU event, webinar, trade show, sales, or marketing activities; download an eBook, report, or other digital materials; apply for a job or reply to a RelocateEU survey.

Information We Collect

In the course of using RelocateEU websites, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you, and information about your use of the Services that may be connected with you ("Personal Information" or "Personal Data").

We may ask you to provide Personal Information when you:

Use our website or applications
Request quotes, services, support, whitepapers, or information
Request services or register for events or webinars
Create and manage an account
Participate in surveys or other promotional activities online or in any other venue
Provide a testimonial
Interact with us on third party social networks (subject to that third party's terms of use and privacy policies)
Use the RelocateEU platform as an employee, a contractor, an external employee, or a partner

Categories of Personal Information we collect may include your full name, email address, contact telephone numbers, and other information necessary to provide additional information or services. It may also include work information such as job title and other business or company information, including, but not limited to, State and Country of company residence, occupation, industry, and/or any other information needed to respond to your request.

Legal Basis for Data Collection and Processing

Our collection and processing of your information as described above is permitted by applicable data protection law because it is:

In specific cases, necessary for our legitimate interests in pursuing the purposes set out above, and such interests in each case not being overridden by your privacy interests
Necessary for the performance of a contract
In some cases, necessary to meet our legal or regulatory responsibilities, such as disclosures to authorities, regulators or government bodies
Processed with your consent which we obtain from you from time to time, such as when you opt-in to receive marketing communications and news, via email and other communication means

How We Use Your Personal Information

Your personal information will be collected and handled by us for the following purposes:

To provide you with the services you expect us to
To best tailor content and resources according to your preferences
To respond to your request or questions when you contact us
With your consent we may also use your contact data for direct marketing to inform you about services/products/events that might be of interest to you
To help us create, publish, and improve content most relevant to you
To ensure that the content provided through the Website is presented in the most effective manner for you and for your device
To allow you to participate in interactive features of our website, when you choose to do so
To further develop and improve the Website and systems to better serve you
To perform analytical research on our prospective client and candidate base
To transfer data to third parties (see below)
Where necessary, to comply with any legal obligation
To investigate or respond to incidents and complaints
To comply with obligations and rights and cooperate with investigations carried out by the police, government or regulators

Do You Have to Provide Personal Information?

You are not obligated to provide your personal information to us when generally navigating our website, however we cannot fulfil any specific requests for information or provide you with a tailored service unless you do so.

How Long Do We Keep Your Personal Information?

We will keep your information for as long as you wish to receive our communications and we have an active business relationship with you. Typically, we will delete data which we are not required to keep due to contractual or statutory obligations for 12 months after the last contact.

Sharing With Third Parties

To facilitate our efficient use of your information, and to provide you with content and/or resources, or to fulfil a request you make of us, we disclose your information to third parties. However, this disclosure will only occur in the following circumstances:

To suppliers, contractors and agents: from time to time we may engage or employ other companies and individuals to perform functions on our behalf. Examples include the hosting and/or maintaining of website content, or the provision of certain features contained on the Website, and the provision of marketing services.
Such recipients will only have access to your personal information as required by them to perform their functions and are not permitted to use such personal information for any other purposes. These recipients will be subject to contractual confidentiality obligations.
Other companies within RelocateEU: we have entered into a groupwide Master Data Transfer Agreement arrangement to ensure your personal information continues to be subject to an adequate level of protection.

IP Addresses and Cookies

We collect information about your computer, including (where available) your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and we will not use it in isolation to identify you or any individual.

We will only drop strictly necessary & session cookies on your computer when you visit our websites. To provide a more robust experience, we may ask you to consent to the dropping of additional cookies such as analytics cookies and certain third-party cookies to improve website performance and to provide for a better user experience. Please refer to our Cookie Policy for additional information around the cookies that we use.

Where Your Personal Information Is Stored and Processed

Your personal information can be transferred and processed in one or more other countries where RelocateEU has operations. When you provide your contact details to RelocateEU we will process your data and send it back to the region that you reside in.

We shall only transfer your data outside the EU to countries which the European Commission believes offers an adequate level of protection to you, or where RelocateEU has put in place appropriate safeguards. Those countries include: The Netherlands, Ireland, Germany, Poland, The UK, France, Norway, Switzerland, Italy, Sweden, and Belgium.

Your Data Access Rights

Under applicable data protection laws, you may have the following rights:

Right to access and obtain a copy of your personal information
Right to correct your personal information if it is not accurate
Right to object to processing and/or automated decision making
Right to data portability
Right to be forgotten / have data deleted: in certain circumstances, you have the right to have your personal data deleted. The RelocateEU Privacy Team will evaluate your request and act within statutory guidelines.

To exercise your rights, contact us at: support@relocateeu.com

You can also lodge a complaint about our processing of your personal information with your local data protection authority.

Marketing Communications

We will only send marketing communications to you via email or other communication means where you have consented that we may do so. Where we send marketing communications to you via email, you may opt out at any time by clicking the 'unsubscribe' function in the email or by contacting us at support@relocateeu.com.

Changes to This Notice

The terms of this Notice may change from time to time. We shall publish any material changes to this Notice through appropriate notices either on this Website or contacting you using other communication channels.

Contact

Data Protection Officer: support@relocateeu.com

Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to support@relocateeu.com